Amsterdam — December 4-7
Guaranteed skills for guaranteed messaging
The seminar for technical training for WebSphere MQ administrators
MQ scalability and performance tuning
High Availability and clustering
Best practice security including WebSphere MQ v7.x
Tips for z/OS, distributed platforms, and IBM i systems
MQ futures and directions
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Take your WebSphere MQ administration skills from good to great! Join us in a city near you for the WebSphere MQ Administration seminar for the technical education you need to become an MQ hero. Dive into best practices, expert tips and tricks, and real-world advice to solve your MQ headaches on both distributed platforms (Unix and Windows) and mainframe systems (IBM System z). From root cause analysis, to security, High Availability (HA) clustering, and the future of MQ to troubleshooting best practices, this seminar covers what you need to need to take your MQ administration skills to the next level.
LEARN: Basic platform skills, root cause analysis, performance tuning, security best practices, High Availability (HA) clustering, migrating from v6 to v7.x, platform trends and futures
Get cross-platform instruction (including distributed platforms and mainframe systems) from leading experts on the MQ administration topics that mean the most to you.
Jump start your learning by attending Workshop Day to learn the skills needed for the various roles of an MQ administrator in an IT enterprise environment; basic platform tasks for z/OS, Unix, Windows, and IBM i; root cause analysis; and more.
Find out what you need to know to design air tight security policies for today’s MQ.
Provide reliable, 24 x 7 access to your mission critical messages with tips and tricks for High Availability (HA) clustering.
Improve the performance and speed of your MQ messaging architecture with expert advice and best practices.
Learn what you need to know to migrate to the next version of MQ before v6 goes out of service in September 2012.
Lay out your messaging roadmap with a look at the trends and futures of WebSphere MQ.
The different hats of the WebSphere MQ
Administrator: Basic platform skills and problem analysis
The role of the WebSphere MQ Administrator in today's ever-complex and evolving enterprise-wide environments requires different hats in order to successfully navigate messaging architectures. In this session, we will discus the various skills required by a WebSphere MQ Administrator based on the various operating system platforms. Come to this session and dive into the following skills necessary for every MQ Administrator:
WebSphere MQ troubleshooting: Finding the issue
The diverse IT platforms employed in today’s business IT architectures require Middleware Administrators to develop the soft and technical skills to identify the cause of the data flow interruption quickly and provide leadership support to the resolution of the problem. It’s up to you to analyze, locate, and lead the effort in the resolution to any disruption to the processing of the mission critical data. In this session you will learn how to:
Identify the source of the data flow disruption
Implement an MQ Trace/Wrapping Trace
Implement a z/OS MQ CHIN Trace
Implement a z/OS MQ MSTR Trace
Implement a z/OS SSL System Trace
Root cause analysis: What makes a good MQ Administrator great
Every business will encounter a problem at some time or another in their Enterprise Messaging architecture that warrants a close examination of what caused that disruption of service in an effort to prevent that disruption from occurring again. A root cause analysis (RCA) investigation, much like a detective solving a crime, traces the cause and effect trail from the end failure back to the root cause. In this presentation, we will examine:
The basic principles of RCA
Performing and documenting an RCA
The Management Oversight Risk Tree (MORT) approach
Root cause analysis template
WebSphere MQ tools
One of the best things about WebSphere MQ is the dizzying array of tools supplied with the product and as SupportPacs. This session will introduce you to many of the best tools for routine administration and diagnostics. Dust off your utility belt and prepare to boost your productivity! Tools covered will help you:
Backup, restore, move, or copy messages
Determine your options for tracing on a per-channel or per-process basis
Diagnosing security issues
Manage Client Channel Definition Table (CCDT) files
Find once, fix everywhere
Einstein says that brilliant people solve problems but geniuses prevent them. Every organization needs problem solvers and troubleshooters. Problem prevention skills make you even more valuable. One of the secrets to problem prevention is to find every occurrence of a problem. After you find a problem once, fix it everywhere. There are several techniques to finding all the occurrences of a problem. This presentation will demonstrate:
Using the runmqsc where clause to find queues with DEFPSIST set to NO
Using saveqmgr to find un-secured channels or transmit queues with improper triggering
Using ffstsummary to find queue managers that need patches
Automating trace route for connections to unstable environments
Creating your own tests with grep (available on Unix, downloadable for Windows, runnable against configuration files copied from the Z)
MQ performance tuning Part 1: Cross-platform
It is the responsibility of the WebSphere MQ Administrator to analyze the middleware messaging architecture to make sure that messages flow through the middleware architecture as fast as possible in order to keep up with the vast amount of demographic, financial, and market data in ever-increasing frequencies that must be assimilated. This presentation will focus on techniques designed to enhance the performance of the middleware architecture across all platforms, including considerations for:
Application design considerations
Message access (queue indexing)
Puts to a waiting Get technique
MQ performance tuning Part 2: z/OS and distributed platforms
This presentation will focus on the skills required to tune WebSphere MQ on both the z/OS platform and the distributed platforms including considerations for:
Windows and Unix platform performance
z/OS platform performance
Buffer Pools and Pagesets
Tools and techniques to secure your MQ environment on z/OS
The security of the MQ messaging environment on the z/OS platform involves a variety of technical skills and support groups. MQ Administrators on the z/OS platform engage and interface with several support groups and are increasingly tasked with coordinating the security efforts between the diversely skilled technical groups. In this session we will examine what you need to know to increase levels of security to meet business demands, including:
The Message Channel Agent (MCA)
Transport Layer Security (TLS) and Secure Sockets Layer (SSL)
WebSphere MQ v7.1 CHLAUTH records
The introduction of CHLAUTH records makes WebSphere MQ v7.1 security both easier and more effective. This session will examine CHLAUTH records in detail to explain the different types and precedence rules and provide examples of how to apply them. Among the other benefits of CHLAUTH rules, it is now possible to secure WebSphere MQ clusters at the same level of granularity possible with point-to-point networks. The session will close with an example of fine-grained cluster security using CHLAUTH rules. Topics include:
User ID mapping
Role-based access control
CHLAUTH precedence rules
Fine-grained cluster security
An introduction to HA clusters on distributed platforms
Regardless of the size or complexity of your IT infrastructure, the requirement for 24 x 7 access to your mission critical messages can mean the difference between a thriving business or going out of business. Examine your options for Highly Available (HA) messaging solutions for distributed architectures. Get an introduction to HA cluster concepts followed by an example of setting up an HA MQ cluster using the Microsoft Cluster Server. The discussion in this session will include:
HA cluster vs. MQ cluster
HA cluster components
HA cluster topology
HA MQ cluster with Microsoft Cluster Server
HA WebSphere MQ clusters on z/OS
If you are unable to access your crucial business messages, then your business may be losing income. This session examines Highly Available (HA) messaging for the z/OS platform. In this session, you will learn how WebSphere MQ Queue Sharing Groups exploit the z/OS operating system’s Parallel Sysplex with the Coupling Facility to provide your organization the highest level of availability for your mission critical messages. The discussion in this session will include:
Queue sharing groups
Coupling Facility structures
CICS support for QSG
DB2 database interface
Benefits of QSG
How the WebSphere MQ family is going to change the world
Take a deep dive into a smaller set of products focusing on how the WebSphere MQ family is changing and how these new capabilities have the potential to revolutionize messaging! The discussion in this session will include:
How virtualization brings messaging to the masses
Why the “zero-client footprint” of the WebSphere MQ HTTP Bridge is a game changer
How WebSphere MQ Telemetry opens up messaging for embedded systems and devices and what that means for the future
Best practices and lessons learned for troubleshooting
Be prepared... the meaning of the motto is that a scout [or MQ Expert] must prepare … by previously thinking out and practicing how to act on any accident or emergency so that he is never taken by surprise.
“ — Robert Baden-Powell
The right preparations help solve problems quickly. Get expert tips to prepare for problem resolution in your WebSphere MQ environment before things go wrong. Step through opening a problem ticket with IBM, and learn some True Tales of Troubleshooting Terror. This presentation will cover:
The information that IBM always asks for in MustGather documents
Leveraging IBM Support Assistant Lite to automate MustGathers
Tales of long MQ nights and 1,001 troubleshooting links to help you avoid them yourself
How to leverage customized Google searches to find other reported incidents of the problems you are encountering
MQ without wires: How to leverage WebSphere MQ Telemetry
for ubiquitous access to your data
How do you get your data from Point A to Point B? What if Point A is a desk top terminal and Point B is a server in the Cloud? WebSphere MQ has bridges communication between applications written in different languages (C, Java, COBOL), on different operating systems (Unix, Windows, z/OS), using different character sets (ASCII, EBCDIC). That was only the beginning. Now MQ is being used to connect to mobile devices, to servers in the Cloud, and through Web browsers via WebSphere MQ Telemetry. This presentation will describe:
Connecting to the “Internet of Things” to link MQ to any device
Automatically connecting to new servers in the Cloud (MQ clusters or a new lookup exit that retrieves connection information from an LDAP)
Connecting through Web browsers using the WebSphere MQ Bridge for HTTP
The latest on MQ and WebSockets
Bring your WebSphere MQ questions and discussion points to this open, informational gathering that provides a forum for you to go beyond the breakout sessions. This is your chance to get on-the-spot answers from the seminar speakers as well as find out how your peers are tackling the same projects you face on a daily basis.
Deep dive into WebSphere MQ File Transfer Edition
The Pony Express and the telegraph had similar goals:
"The mail [message] must go through".
WebSphere MQ File Transfer Edition's (FTE) goal is that "Files must go through". Come to this session to get a firm understanding of how MQ FTE ensures delivery of your files using the same MQ infrastructure that ensures the delivery of your messages without flooding your network. This presentation explains:
5 of the most popular features of MQ FTE (reliability, centralized monitoring and logging, automation, performance, security)
Integrating with existing file transfer systems while avoiding "rip and replace" ([S]FTP Bridge, Directory Monitoring)
Best practice tips to and easy-to-implement approaches of file transfer patterns being used by customers
Best practices for migrating from WebSphere MQ v6 to v7.x
Are you on WebSphere MQ v7 yet? Each of the v7.x releases of WebSphere MQ has raised the bar for performance, reliability, functionality, security and ease of use. The latest versions process your data faster, more reliably, and integrate across more platforms and protocols than ever before. If the new functionality isn't driving the upgrade, then the announced end of support for WebSphere MQ v6 as of September 2012 probably is. This session will provide an overview of the options and gotchas migrating from WebSphere MQ v6 to WebSphere MQ v7.x. Attend this session and learn:
Upgrade paths for existing v6.x queue managers
Upgrade paths for clients
Connecting disparate versions of QMgrs and clients
Special considerations for full repositories
WebSphere family interop
Other distributed platforms
WebSphere MQ trends and directions
Get an idea of how to lay out your roadmap for messaging. Hear about the latest WebSphere MQ announcements for new releases and new products as well as what's going away and when. Take a look at trends for the future and IBM's announced directions for the WebSphere messaging family of products.
Amsterdam • December 4-7
Hotel Casa 400 Amsterdam
Eerste Ringdijkstraat 4
1097 BC Amsterdam
31 (0) 20 665 11 71
24 October, 2012
Interested in sponsoring AdminDev 2012? Contact Lisa Maroni today.
Phone: +1-781-751-8813 | Email:
Meet Your Speakers
T.Rob has specialized in WebSphere MQ security for over a decade. After joining IBM in 2006 he wrote the Hardening WebSphere MQ and WMQ Security Lab sessions for the IMPACT and WSTC conferences and performed security consulting world-wide. His current assignment is as a WebSphere product manager focusing on security across the Connectivity & Integration product portfolio.
Messaging Solutions Architect
Glen Brumbaugh has almost two decades of WebSphere MQ experience and was part of the team that supported the initial release of MQSeries in the U.S. He has worked with the product continuously since its release. He was trained by the Hursley Laboratory developers and went on to teach MQSeries classes (v1.0) as well as lead numerous WMQ deployments. He has developed extensive WMQ software in C, COBOL, and Java and has programming experience in every MQ API. He has installation, configuration, administration, monitoring, security, and performance experience on Windows, UNIX (AIX, HP-UX, Solaris, Linux), iSeries, and z/OS.
Connectivity Practice Director
A.J. Aronoff has been concentrating on MQ for the past 10 years (out of 30 in IT — 20 of those years at Prolifics, an IBM premier partner). He has architected, designed, mentored, implemented, and administered MQ and MQ FTE solutions for many financial, insurance, & retail firms (JPMC, Bloomberg, Deutsche Bank, DTCC, Fidelity, ITG, Mass Mutual, BJ’s Wholesale & Orchard Brands). He has also done MQ and File transfer health and security assessments for dozens of additional companies.